At Professional Property Management, we utilize Propertyware, one of the most highly-regarded property management software packages in the industry. Key functionality of Propertyware includes portals for both owners and tenants, customized marketing processes, on-line tenant application and tenant screening, and other crucial property management tasks. Through the owner portal, property owners are provided real-time visibility into the performance of their investments by viewing statements and bills as they are posted, and being able to manage their information. Renters can schedule rent payments online and can submit maintenance requests. Both owners and tenants are able to communicate with the management staff via their portals. A 24/7 toll-free number for taking maintenance requests is also available. This is especially helpful for after-hours and weekends.